Refund & Cancellation

Internship Programs

Unless specifically stated otherwise in the explicit program registration literature, all onboarding, documentation, and baseline platform setup fees for internship tracks are **non-refundable** once enrollment is officially confirmed.

Why this policy exists: Upon checkout, digital seats, processing resources, cloud lab structures, and mentor scheduling matrix allocations are reserved instantly, making resource reallocation impossible.

Workshops & Events

Refund considerations for premium webinars, single-day bootcamps, and competitive hackathons adhere to strict operational windows:

• ✓72+ Hours Before Event: Eligible for a full refund minus a flat 10% administrative processing fee.
• ✓24 to 72 Hours Before Event: Eligible for a 50% credit voucher towards subsequent Matnite Infotech offerings.
• ✕Less than 24 Hours / No-Show: No refund or alternative account credits will be authorized.

Client Services (B2B / Enterprise)

Financing and cancellations for dedicated client software delivery, native mobile applications, standalone website engineering, and strategic IT consultation operations are managed individually. They are governed explicitly by separate **Master Service Agreements (MSA)** and individual statement-of-work (SOW) milestone structures. Completed milestones are non-refundable under any conditions.

Exceptions & Company Cancellations

In the rare event that Matnite Infotech cancels a live workshop, educational program, or hackathon due to technical failures, instructor illness, or scheduling conflicts:

Registered participants will receive a **100% automatic refund** back to their original billing payment path. Alternatively, users can opt into a priority ticket conversion for the rescheduled event date without paying any extra processing costs.